Terms and Conditions

Terminology

The words ‘we’, ‘us’, ‘who’ and ‘our’ refer to Electra Media Group Pty Limited, ABN: 28 003 214 748 who are the operators and publishers of this website.

Supply and delivery

You are obliged to enter the correct delivery address details when ordering. In the event a wrong address is submitted, we are not obliged to re-send the order to the correct address at our expense. You are responsible for informing us if an order fails to arrive in a timely fashion allowing for normal delivery times to your address. If an order fails to arrive please inform us so that we can make the necessary inquiries and conduct a search for the order. We are not liable for any loss or damage resulting from late delivery, but will seek compensation on your behalf from transport providers for orders which do not arrive at all. 

Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.

Cancellation of orders

If you contact us before the order is shipped, we can cancel your order and issue a  refund immediately. However if the order has been shipped, it is your responsibility to return to us.

We reserve the right to cancel any order for any reason. If you have already paid for an item that we choose to cancel, your payment will be refunded in full.

Refunds

Please refer to our Refund and Returns Policy on this website.

Privacy

Please refer to our Privacy Policy on this website.

General

To the maximum extent permitted by law, all conditions, warranties, representations, liabilities and obligations, whether implied or imposed by statute or otherwise, in respect of the supply of products, including any conditions or warranties as to merchantability, fitness for purpose or correspondence with description, are excluded and all liability for loss or damage, whether consequential or otherwise and whether arising from negligence or from any other cause whatsoever, is excluded.

However, if we are held or found liable to you for any matter relating to or arising in connection with the supply or non-supply of products using this website, whether based on an action or claim in contract, negligence, tort or otherwise, the amount of damages you will be entitled to recover from us will be limited to the amount paid by you for the products ordered.

We do not accept responsibility for any loss or damage however caused (including through negligence) which you may directly or indirectly suffer in connection with your use of this website or any linked website, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this website.

This means that you must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer systems. We do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this website or any linked website.

This policy is given under the laws of the State of Queensland and the Commonwealth of Australia.